Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By : Nate Chamberlain, Peter Rising
Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By: Nate Chamberlain, Peter Rising

Overview of this book

Exam MS-700: Managing Microsoft Teams tests your knowledge and competence in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform. This book will teach you how to effectively plan and implement the required services using both the Teams admin centre within Microsoft 365 and Windows PowerShell. Throughout the chapters, you'll learn about all the policies relating to messaging, teams, meetings, and more; get to grips with the settings; and explore configuration options that a Teams administrator would encounter in their day-to-day responsibilities. You'll also discover best practices for rolling out and managing Teams services for users within your Microsoft 365 tenant as you explore each objective in detail. By the end of this Microsoft Teams book, you'll have covered everything you need to pass the MS-700 certification exam and have a handy, on-the-job desktop reference guide.
Table of Contents (24 chapters)
Section 1: Plan and Configure a Microsoft Teams Environment
Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams
Section 3: Manage Calling and Meetings in Microsoft Teams
Section 4: Mock Exam and Assessments
Chapter 17: Mock Exam Answers

Identifying, collecting, and interpreting client logs

The Teams client has multiple logs you can use to help troubleshoot various issues. You can find debug logs, media logs, and desktop logs.

To find these logs, locate and right-click on the Teams icon in the machine's system tray, then select Collect support files, as shown in Figure 15.3:

Figure 15.3 – Collect support files option when Teams is right-clicked from the system tray

You'll be prompted to save individual files somewhere (such as your Downloads folder or a shared space).


Instead of right-clicking on the Teams tray icon, you can open Teams and press Ctrl + Alt + Shift + 1, or for a Mac, you can press Option + Command + Shift + 1 to collect support files.

Debug logs will include information such as logins, connections to services, and calls and conversations. These are text-based and can be opened using any text editor.

Media logs are turned off by default, so...