Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By : Nate Chamberlain, Peter Rising
Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By: Nate Chamberlain, Peter Rising

Overview of this book

Exam MS-700: Managing Microsoft Teams tests your knowledge and competence in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform. This book will teach you how to effectively plan and implement the required services using both the Teams admin centre within Microsoft 365 and Windows PowerShell. Throughout the chapters, you'll learn about all the policies relating to messaging, teams, meetings, and more; get to grips with the settings; and explore configuration options that a Teams administrator would encounter in their day-to-day responsibilities. You'll also discover best practices for rolling out and managing Teams services for users within your Microsoft 365 tenant as you explore each objective in detail. By the end of this Microsoft Teams book, you'll have covered everything you need to pass the MS-700 certification exam and have a handy, on-the-job desktop reference guide.
Table of Contents (24 chapters)
Section 1: Plan and Configure a Microsoft Teams Environment
Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams
Section 3: Manage Calling and Meetings in Microsoft Teams
Section 4: Mock Exam and Assessments
Chapter 17: Mock Exam Answers

Identifying potential issues by using Call Quality Dashboard

The Microsoft Call Quality Dashboard (CQD) allows administrators to assess and interpret the quality of calls in Microsoft Teams.

To access the CQD, we need to take the following steps:

  1. Go to or log in to the Microsoft Teams admin center and navigate to Analytics & reports | Microsoft Call Quality Dashboard as shown in Figure 15.11. If this is your first time signing in to the CQD, it will begin collecting data at this point and may take 1 or 2 hours to provide useful information in reports. The dashboard shows you graphical statistics for audio, server, and client performance broken down into monthly and daily trends:

Figure 15.11 – The Microsoft CQD

  1. At the top of the CQD under Summary Reports, you may view several built-in reports, which are shown in Figure 15.12:

Figure 15.12 – Available summary reports...