Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By : Nate Chamberlain, Peter Rising
Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By: Nate Chamberlain, Peter Rising

Overview of this book

Exam MS-700: Managing Microsoft Teams tests your knowledge and competence in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform. This book will teach you how to effectively plan and implement the required services using both the Teams admin centre within Microsoft 365 and Windows PowerShell. Throughout the chapters, you'll learn about all the policies relating to messaging, teams, meetings, and more; get to grips with the settings; and explore configuration options that a Teams administrator would encounter in their day-to-day responsibilities. You'll also discover best practices for rolling out and managing Teams services for users within your Microsoft 365 tenant as you explore each objective in detail. By the end of this Microsoft Teams book, you'll have covered everything you need to pass the MS-700 certification exam and have a handy, on-the-job desktop reference guide.
Table of Contents (24 chapters)
1
Section 1: Plan and Configure a Microsoft Teams Environment
8
Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams
13
Section 3: Manage Calling and Meetings in Microsoft Teams
19
Section 4: Mock Exam and Assessments
21
Chapter 17: Mock Exam Answers

Chapter 13: Managing Phone System for Microsoft Teams

In this chapter, we will explain the principles behind managing the phone system capabilities within Microsoft Teams. You will learn how to manage call queues and auto attendants that you configure within Microsoft Teams, as well as how to set up policies to control the behavior of features, such as call parking, calling, and caller ID within Microsoft Teams. Finally, we will show you how to access and interpret the Health Dashboard for Direct Routing, which allows you to monitor connections between your Session Border Controllers (SBCs) and the Direct Routing interface.

In this chapter, we're going to cover the following main topics:

  • Create and manage call park, calling, and caller ID policies
  • Manage user voice settings
  • Create, manage, and interpret dial plans
  • Identify potential issues by using the Health Dashboard for Direct Routing
  • Create and manage resource accounts
  • Create and manage call...