Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By : Nate Chamberlain, Peter Rising
Book Image

MS-700 Managing Microsoft Teams Exam Guide - Second Edition

By: Nate Chamberlain, Peter Rising

Overview of this book

Exam MS-700: Managing Microsoft Teams tests your knowledge and competence in the deployment, management, and monitoring of Microsoft Teams features within the Microsoft 365 platform. This book will teach you how to effectively plan and implement the required services using both the Teams admin centre within Microsoft 365 and Windows PowerShell. Throughout the chapters, you'll learn about all the policies relating to messaging, teams, meetings, and more; get to grips with the settings; and explore configuration options that a Teams administrator would encounter in their day-to-day responsibilities. You'll also discover best practices for rolling out and managing Teams services for users within your Microsoft 365 tenant as you explore each objective in detail. By the end of this Microsoft Teams book, you'll have covered everything you need to pass the MS-700 certification exam and have a handy, on-the-job desktop reference guide.
Table of Contents (24 chapters)
Section 1: Plan and Configure a Microsoft Teams Environment
Section 2: Manage Chat, Teams, Channels, and Apps in Microsoft Teams
Section 3: Manage Calling and Meetings in Microsoft Teams
Section 4: Mock Exam and Assessments
Chapter 17: Mock Exam Answers

Chapter 14: Monitoring and Reporting on a Microsoft Teams Environment

In this chapter, we will introduce you to the principles of monitoring Microsoft Teams. We will show you how to view and interpret Teams-related usage reports in both the Teams admin center and the Microsoft 365 admin center, and set up per-user call quality optimization with the call analytics feature. We'll also explore options for monitoring and reporting on team creation, deletion, and guest access.

The main topics we will be covering are:

  • Monitoring and reporting on voice and meeting quality
  • Reporting on user adoption, including Productivity Score, team usage, app usage, active users, and per-meeting metrics
  • Monitoring and reporting on the creation and deletion of teams
  • Monitoring and reporting on guest access
  • Managing notifications and alerts rules from the Microsoft Teams admin center