To close out this chapter, we are going to explore the task completion workflow that an end user would experience in their daily responsibilities. Understanding this end user context helps us design automation that can truly streamline processes and boost productivity.
For this recipe, we are focusing on the workflow of someone who receives tasks to call new leads and must indicate the results via a note template or internal form. The recipe will take us through one call task.
We need to be logged in as the user assigned with the call tasks and in the working view of My Day. This can be accessed from the Home icon in the main navigation, as shown here:
