Book Image

Salesforce B2C Solution Architect's Handbook

By : Mike King
Book Image

Salesforce B2C Solution Architect's Handbook

By: Mike King

Overview of this book

There’s a huge demand on the market for Salesforce professionals who can create a single view of the customer across the Salesforce Customer 360 platform and leverage data into actionable insights. With Salesforce B2C Solution Architect's Handbook, you’ll gain a deeper understanding of the integration options and products that help you deliver value for organizations. While this book will help you prepare for the B2C Solution Architect exam, its true value lies in setting you up for success afterwards. The first few chapters will help you develop a solid understanding of the capabilities of each component in the Customer 360 ecosystem, their data models, and governance. As you progress, you'll explore the role of a B2C solution architect in planning critical requirements and implementation sequences to avoid costly reworks and unnecessary delays. You’ll learn about the available options for integrating products with the Salesforce ecosystem and demonstrate best practices for data modeling across Salesforce products and beyond. Once you’ve mastered the core knowledge, you'll also learn about tools, techniques, and certification scenarios in preparation for the B2C Solution Architect exam. By the end of this book, you’ll have the skills to design scalable, secure, and future-proof solutions supporting critical business demands.
Table of Contents (20 chapters)
1
Section 1 Customer 360 Component Products
7
Section 2 Architecture of Customer 360 Solutions
13
Section 3 Salesforce-Certified B2C Solution Architect

Exam structure

As with any Salesforce certification exam, the first place you should stop in your preparation path should be the exam guide. This Salesforce resource is your roadmap to the certification and highlights the most important topics and their weighting in the exam, as well as their overall structure.

Further reading

You can find the B2C Solution Architect Exam Guide here: https://sforce.co/3xEgrFS.

In this section, we'll cover the essential components of the exam guide for completeness and provide additional commentary. When preparing for your certification, it's best to consult the exam guide directly since the contents will change over time.

The exam guide covers the following topics:

  • About the Salesforce B2C Solution Architect Credential
  • Audience Description: Salesforce Certified B2C Solution Architect
  • Purpose of this Exam Guide
  • About the Exam
  • Recommended Training and References
  • Exam Outline
  • Exam Candidate Code of...