Book Image

Salesforce B2C Solution Architect's Handbook

By : Mike King
Book Image

Salesforce B2C Solution Architect's Handbook

By: Mike King

Overview of this book

There’s a huge demand on the market for Salesforce professionals who can create a single view of the customer across the Salesforce Customer 360 platform and leverage data into actionable insights. With Salesforce B2C Solution Architect's Handbook, you’ll gain a deeper understanding of the integration options and products that help you deliver value for organizations. While this book will help you prepare for the B2C Solution Architect exam, its true value lies in setting you up for success afterwards. The first few chapters will help you develop a solid understanding of the capabilities of each component in the Customer 360 ecosystem, their data models, and governance. As you progress, you'll explore the role of a B2C solution architect in planning critical requirements and implementation sequences to avoid costly reworks and unnecessary delays. You’ll learn about the available options for integrating products with the Salesforce ecosystem and demonstrate best practices for data modeling across Salesforce products and beyond. Once you’ve mastered the core knowledge, you'll also learn about tools, techniques, and certification scenarios in preparation for the B2C Solution Architect exam. By the end of this book, you’ll have the skills to design scalable, secure, and future-proof solutions supporting critical business demands.
Table of Contents (20 chapters)
1
Section 1 Customer 360 Component Products
7
Section 2 Architecture of Customer 360 Solutions
13
Section 3 Salesforce-Certified B2C Solution Architect

Further reading

There are many books dedicated to learning about the Salesforce Platform in all its depth. In fact, two of the three prerequisite certifications for the B2C solution architect certification are focused entirely on the Salesforce Platform: Platform App Developer and Integration Architecture Designer (the third is Marketing Cloud Email Specialist).

Important note

This book does not attempt to cover any of the Salesforce Platform topics in sufficient depth to take and pass the prerequisite certifications. This book is focused on the topics that are essential for B2C Solution Architecture and builds upon that prerequisite knowledge.

For additional reading on the Salesforce Platform, the following Packt titles are recommended:

  • Sharif Shaalan, Salesforce for Beginners
  • Paul Goodey, Salesforce Platform App Builder Certification Guide
  • Andrew Fawcett, Force.com Enterprise Architecture
  • Tameem Bahri, Becoming a Salesforce Certified Technical Architect