Book Image

Salesforce B2C Solution Architect's Handbook

By : Mike King
Book Image

Salesforce B2C Solution Architect's Handbook

By: Mike King

Overview of this book

There’s a huge demand on the market for Salesforce professionals who can create a single view of the customer across the Salesforce Customer 360 platform and leverage data into actionable insights. With Salesforce B2C Solution Architect's Handbook, you’ll gain a deeper understanding of the integration options and products that help you deliver value for organizations. While this book will help you prepare for the B2C Solution Architect exam, its true value lies in setting you up for success afterwards. The first few chapters will help you develop a solid understanding of the capabilities of each component in the Customer 360 ecosystem, their data models, and governance. As you progress, you'll explore the role of a B2C solution architect in planning critical requirements and implementation sequences to avoid costly reworks and unnecessary delays. You’ll learn about the available options for integrating products with the Salesforce ecosystem and demonstrate best practices for data modeling across Salesforce products and beyond. Once you’ve mastered the core knowledge, you'll also learn about tools, techniques, and certification scenarios in preparation for the B2C Solution Architect exam. By the end of this book, you’ll have the skills to design scalable, secure, and future-proof solutions supporting critical business demands.
Table of Contents (20 chapters)
1
Section 1 Customer 360 Component Products
7
Section 2 Architecture of Customer 360 Solutions
13
Section 3 Salesforce-Certified B2C Solution Architect

Platform App Builder exam overview

The Platform App Builder certification covers the declarative customization capabilities of the Salesforce Platform as well as the fundamentals of Salesforce. This certification is geared toward candidates who have some experience or familiarity with Salesforce Platform and understand basics such as license types, data storage fundamentals, and platform capabilities.

The Platform App Builder certification overlaps with the Salesforce Certified Administrator and Platform Developer I certifications. If you have experience with either or both, it will certainly help with the concepts covered by Platform App Builder (although neither is required). The administrator certification focuses more on topics related to user management, operations, and the day-to-day support of a Salesforce org. The Platform Developer I certification covers programmatic customization, which is not within the scope of the Platform App Builder certification.

Further reading...