Book Image

Salesforce B2C Solution Architect's Handbook

By : Mike King
Book Image

Salesforce B2C Solution Architect's Handbook

By: Mike King

Overview of this book

There’s a huge demand on the market for Salesforce professionals who can create a single view of the customer across the Salesforce Customer 360 platform and leverage data into actionable insights. With Salesforce B2C Solution Architect's Handbook, you’ll gain a deeper understanding of the integration options and products that help you deliver value for organizations. While this book will help you prepare for the B2C Solution Architect exam, its true value lies in setting you up for success afterwards. The first few chapters will help you develop a solid understanding of the capabilities of each component in the Customer 360 ecosystem, their data models, and governance. As you progress, you'll explore the role of a B2C solution architect in planning critical requirements and implementation sequences to avoid costly reworks and unnecessary delays. You’ll learn about the available options for integrating products with the Salesforce ecosystem and demonstrate best practices for data modeling across Salesforce products and beyond. Once you’ve mastered the core knowledge, you'll also learn about tools, techniques, and certification scenarios in preparation for the B2C Solution Architect exam. By the end of this book, you’ll have the skills to design scalable, secure, and future-proof solutions supporting critical business demands.
Table of Contents (20 chapters)
1
Section 1 Customer 360 Component Products
7
Section 2 Architecture of Customer 360 Solutions
13
Section 3 Salesforce-Certified B2C Solution Architect

Chapter 12: Prerequisite Certifications

The Salesforce Certified B2C Solution Architect exam has three prerequisite certifications: Marketing Cloud Email Specialist, Platform App Builder, and Integration Architecture Designer.

These certifications are related to Salesforce Platform and Marketing Cloud. As we know from this book, B2C Commerce is also a major component of the B2C Solution Architect exam but is not represented in the prerequisite certifications. Chapter 13, Commerce and Integration, will provide some recommendations and tips for addressing the B2C Commerce portion of your exam preparation.

In this chapter, we'll take a high-level look at each of the three prerequisite certifications, their subject matter, and where to learn more about them to help you qualify for the B2C Solution Architect exam. Although preparation for these three independent exams is outside the scope of this book, it's important to understand the context they set for the B2C Solution...