Book Image

Learning ServiceNow. - Second Edition

5 (1)
Book Image

Learning ServiceNow. - Second Edition

5 (1)

Overview of this book

This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro.
Table of Contents (19 chapters)
Learning ServiceNow Second Edition

Aesthetic changes

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Using the Widget Context Menu (Ctrl + right click on the widget), select Widget in Form Modal.

If you cannot access the Widget Context Menu, you can either make edits by navigating to the widget record, or open the widget in the Widget Editor. However, since we've commented out the defaults, no data will show in the widget preview when using the editor.

By using predefined bootstrap class names, we can make some modifications easily. Alter the body HTML template to look like this:

<div class="panel panel-default">
  <div class="war-number panel-heading">
  <div class="panel-body list-group">
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