Book Image

Learning ServiceNow. - Second Edition

5 (1)
Book Image

Learning ServiceNow. - Second Edition

5 (1)

Overview of this book

This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro.
Table of Contents (19 chapters)
Learning ServiceNow Second Edition
Contributors
Preface
Index

JavaScript debugger


The JavaScript debugger is sort of a re-launch of a ServiceNow feature that was removed in the Fuji release. Since then, the feature has undergone a major overhaul before being reintroduced, resulting in the functionality that we now have access to in Istanbul and later versions of the Now platform.

The debugger can be opened by clicking on the JavaScript debugger button in the list of icons above any Script field, such as those above the Script field on a business rule.

Nearly everything relating to debugging happens within a specific session, and the JavaScript debugger is no different. In order for the debugger to interact with a script's execution, it must be open in a browser window that's within the same interactive session (aka, user session) as the session in which the script is being executed on the server.

If you open an incognito window in Chrome or an equivalent private window in another browser, and log in to ServiceNow, this allows you to impersonate a user...