Book Image

Learning ServiceNow. - Second Edition

5 (1)
Book Image

Learning ServiceNow. - Second Edition

5 (1)

Overview of this book

This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro.
Table of Contents (19 chapters)
Learning ServiceNow Second Edition
Contributors
Preface
Index

Where scripting is supported


Some records are defined as scripts, in that running a script is their primary function. An example of this type of script might be a script includes or UI script. Other records, such as business rules, will support scripting if you enable the Advanced view, but have more basic functionality even without scripting. What might be less intuitive, is that certain fields such as the condition builder, can also support scripting if the script is invoked using the javascript: keyword (including the trailing colon).

Later, we'll go over many of the scenarios in which scripting is supported in one fashion or another, and we'll learn what these scripts do, as well as the context in which they execute—whether on the client, or the server.

Access controls

Executes on: server

In a previous chapter, we learned about how access controls (AKA security rules / ACLs) control whether a user can access a record, or perform a certain operation upon it (read, write, delete, and so...