Book Image

Learning ServiceNow. - Second Edition

5 (1)
Book Image

Learning ServiceNow. - Second Edition

5 (1)

Overview of this book

This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro.
Table of Contents (19 chapters)
Learning ServiceNow Second Edition
Contributors
Preface
Index

Integrated development environment


In previous versions of ServiceNow, Script fields consisted of little more than string text fields with some syntax highlighting. However, in Geneva and later, the Script fields have become more IDE-like. These fields which are designed to accept scripts now support more advanced syntax highlighting, error checking (otherwise known as Linting), and even some degree of intellisense-style code auto-completion for known APIs:

For server-side scripts with access to the current object for example, the new Script field IDE will even auto-complete and predict field names (though this only works on table-specific records after the record has been saved):

If it is not already activated on your instance, you can enable this functionality by activating the syntax editor plugin (com.glide.syntax_editor).

In the event of an error, the syntax editor will parse your code and attempt to detect the error for you, highlighting the appropriate line. If you attempt to submit...