Book Image

Learning ServiceNow. - Second Edition

5 (1)
Book Image

Learning ServiceNow. - Second Edition

5 (1)

Overview of this book

This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro.
Table of Contents (19 chapters)
Learning ServiceNow Second Edition

Custom themes

There are already a few theme options available in the Theme tab of System Settings, but you might want to have a few other color schemes available for users to choose from. To look at the themes currently available in your instance, navigate to System UI | Themes. If you're in a Geneva or later instance, you'll notice quite a few themes that are not listed in System Settings: the additional themes are for UI15 or UI11. Here's how you can tell: Each theme has a field labeled Device that identifies the UI version that the theme applies to. A device value of Browser indicates a UI11 theme, while Doctype indicates a UI15 theme, and Concourse indicates a UI16 theme.

I know that sounds very odd, so I'll re-state it another way:

  • If the Device field on a given Theme record is set to Browser, then that theme only applies to UI11

  • If the Device field is set to Doctype, then that theme applies to UI15

  • If the Device field is set to Concourse, the theme applies to UI16

Let's get hands-on with...