Book Image

Learning ServiceNow. - Second Edition

5 (1)
Book Image

Learning ServiceNow. - Second Edition

5 (1)

Overview of this book

This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform. It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as notifications, security, reporting, and custom development. You will learn how to improve and automate your business' workflow and processes. By the end of this book, you will be able to successfully configure and manage ServiceNow like a pro.
Table of Contents (19 chapters)
Learning ServiceNow Second Edition
Contributors
Preface
Index

Client-side debugging


Logging is an effective means of assisting with debugging by providing visibility into variable values at various points throughout your code, and this applies whether you're working with client-side or server-side code.

There are some troubleshooting tools that straddle the line between client-side and server-side; one of which is the JavaScript Log and Field Watcher. You can enable this tool by clicking on the System Settings sprocket at the top-right of the ServiceNow interface, going to the Developer tab, and then clicking the toggle:

Once enabled, you may want to resize the JS Log and Field Watcher panel by clicking Medium or Large at the top-right of that panel.

When this is enabled, the JavaScript Log and Field Watcher will display at the bottom of the interface. Much of what you'll find in the JavaScript Log is what you would also find in your browser's console log, but the Field Watcher will display debugging information about a specific field you select. This...